Refund policy

BMS PUZZLES Return and Refund Policy

We want you to be satisfied with your purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Include your order number and photos of the issue.

Because many of our products are printed on demand, we generally cannot accept returns for buyer's remorse, ordering the wrong item, or changes of mind.

Damaged or defective items may be eligible for a replacement or refund.

For assistance, please contact:

bmspuzzles.com

We will review all requests and respond as quickly as possible.